Barb Fifield


Office: 413-586-9111×100

Ellen Bartos

Office: 413-586-9111 x102
Cell: 413-221-4524
Home: 413-529-0775

Ellen Bartos has lived in the hills of Western Massachusetts for most of her life.  After twenty years of making her living as an art potter (along with some career interludes as a whitewater raft guide, wilderness cook, and mulepacker in California’s Sierra mountains) her interest turned to people and people’s homes. She has worked closely with Dennis Delap for more than ten years as his assistant, and has benefited greatly from his experience.  A licensed Realtor in her own right, she loves finding the perfect home for her clients and guiding them through the process of buying or selling.  She continues in her position as Dennis’s assistant while also working with her own clients as her schedule permits.  She specializes in condos and horse properties.  Ellen lives by a creek in Westhampton with her husband, two lovely horses, a couple of kitties, and a very cute dog.  Email her at .

Testimonials for Holly Young


Office: 413-586-9111
Cell: 413-320-8025


Testimonial from

“Holly was the listing agent for 36 Hillcrest Rd, Florence. This property was my deceased father’s home, and I am the executor. In addition to being a pleasure to work with, Holly is very competent and handled what was often a stressful situation gracefully and professionally.

Holly came to our first meeting prepared with six comps: three recent sales and three current listings. Coincidentally, her recommended asking price was the same as the one I had in mind from the research I had done over the previous six months.

While I had spent months preparing the house to be “showable,” Holly made a few easy suggestions to further its appeal.

Once listed, we received three offers, and Holly provided excellent advice on managing those and getting the best price. The next 6 weeks provided much drama… With each challenge, Holly was calm and professional, and effectively resolved the issue at hand. In addition, Holly was always available. While I live outside Boston, I still have connections with Northampton and I will highly recommend Holly to family and friends.”


Testimonial from Ryan and Shannon Q. of Hadley, MA

“We would definitely recommend Holly to anyone looking to buy or sell real estate in Western Mass. We are very picky people and refused to settle for anything less than our dream house. Holly worked tirelessly to understand our needs, share her extensive knowledge of the valley housing market, and of course show us house after house! When we did find the perfect property, Holly worked quickly and knowledgeably to make the purchase go smoothly, and at the price we wanted! Thank you, Holly! “


Ted Towne III

Office: 413-586-9111 ext: 119
Cell: 413-297-5616

Ted Towne III a Delap Realtor

Testimonials for Carol Smith

carol2010 ww

Office: 413-586-9111×112
Cell: 413-519-3654
Home: 413-529-2604

Among Carol’s many talents for real estate are her stick-to-itiveness and her understanding of local resources. She can help find good answers to virtually any problem, and with great spirit. Remember this is a woman who has driven across Afghanistan 3 times. She gets the job done. Artelia Court NYC and Easthampton

Carol helped us sell our home of 40 years and find a new place for us to call home. This was not an easy transition for us but she was always there when we needed her, and made sure that we met all our time lines. We would recommend her whole heartedly for both selling and buying a home. Al and Leona Parsons GOshen MA.

I  have been a real estate agent for over 6 years and have earned the ABR certification as well as the new Green Certification, and just received my Brokers license. I love driving on country roads and looking at rural properties but have sold homes in Hampshire, Franklin, and Hampden counties.  I work with both buyers and sellers, and as a full time agent  I am ready and willing to help you with all your real estate needs.

Amy Sharff

Office: 413-586-9111
Cell: 413-519-0625

John Poirier

Office: 413-586-9111 x104
Cell: 413-207-1737


John Poirier has been a professional Realtor since 1986.  He began his career in land and sub-division development, and soon moved into residential and commercial sales.  Along with continuing professional education, he has achieved the designations of Graduate, Realtor’s Institute (GRI), and Acredited Buyer’s Representative (ABR).
His previous experience as naturalist, surveyor and builder has served him and his clients well over the years, helping to bring his knowledge of environmental factors, zoning issues and construction details to the marketing process.
In addition, John has made a specialty of residential and investment financing, helping multi-family and commercial clients make successful buying and selling decisions.
John lives with his wife Randi and son Andrew in Hatfield, and is active in the Unitarian Society, Valley Community Development Corporation, and the Audubon Society.  His sport and hobby interests are gardening, bicycling, sailing, hiking, skiing, and “backyard” astronomy.  Email John at

Testimonials for Carla Ness


Office: 413-586-9111 x107
Cell: 413-695-6569
Home: 413-634-8081


Testimonial from Carrie and Joshua

“We stopped by to say we love our house at 29 Jackson and thank you for all you help finding and getting it.”


Testimonial from Ed

“I don’t know if you were at the closing Friday or not. Unfortunately my sister and I had planned other events long before the closing date was scheduled. Sorry I did not get to express my thanks in person. I want to thank you for all the help. It was truly greatly appreciated. Since we did not and have not for a long time lived in or near Leeds your assistance with finding contractors and making sure all was done correctly was great.

Let me know if I can ever supply a recommendation.”


Testimonial from David Veleta

“I wanted to thank you so much for all your efforts to sell the property at 298 Williamsburg Road. Your price point was right on, and we were able to almost get the asking price, which was great given the market conditions. Although I suppose it is typical for real estate transactions, it seemed like there were more than the usual number of details to work out and attend to. We’re delighted.”


Testimonial from Julia Lynch

“I want to thank you for all the time and energy you put in to help me buy the 2 Ring Road house. Your “Hilltowner” knowledge was invaluable Mostly, though, I want to say thanks for your patience and kindness. I know it was a long, drawn out process. “


Testimonial from Cherylann Richards

“Thank you so much for all the help & support you offered during that supreme effort you made to sell my house. You went above & beyond the call of duty and I am so glad to not own it now. Especially after I heard of the more than 2 feet of snow you all got! I so appreciate everything you did!”


Testimonial from Schwick and Adelhaide von Goeler, Haydenville, MA

“When we recently decided to move near our daughter and her husband, who live in Northampton, they highly recommended their super Realtor Carla Ness, who helped them with the purchase of their home, and who – in the process – became their friend.

Finding a home with Carla was a most pleasurable experience. She is highly professional, but not aggressive. She listens to you, has infinite patience, and she always makes herself available. She has an excellent understanding of the complex financial and emotional concerns that make up real estate transactions, and helped us throughout the process.

Her knowledge of local neighborhoods is impressive. She has a keen understanding of architecture and old homes as well as accurate information on schools, taxes and zoning. Her knowledge in technical matters is phenomenal. She was able to point out small, but important details that often aren’t revealed until home inspection. Her contractor recommendations, several of whom we have used, were excellent.

With Carla’s help, we have now settled into a very nice house on Horse Mountain in Haydenville which we tremendously enjoy. Thank you, Carla! “


Testimonial from Bill LaTerz

“Carla Ness and I have a working relationship that goes back many years. I have a great respect for her market sense and sharp eye for value when it comes to investing in real estate. Carla and I have been through 5 purchase and sale situations and I have always felt confident doing business with her. I would add that she is very patient (I looked at a lot of property before I purchased) and a great listener. The next time I am in the position to invest in property, Carla will be my first and only choice.”


Testimonial from Terry & Karen Tierney

“Thank you so much for all that you have done for Karen and me to make this sale a successful one. Your dedication was obvious and appreciated. I don’t think this would have happened without you!!! We were so lucky to have met you at the Magri house and our judgement about your skills were so right. You are an excellent agent and we hope you continue on helping others like us make their dreams come true for many years to come. “

Testimonials for Nancy Merritt

Office: 413-586-9111 x 103
Cell: 413-320-1716
Home: 413-247-5707

Thank you for viewing my site!!

Dear Nancy,
Over the course of several years, Wendy and I came to know you through the numerous Open Houses where we encountered you–and we regularly came to your Open Houses because of your unusual ability to make your advertisements interesting, attractive, and accurate descriptions of what you were showing.  Those years of getting to know you proved invaluable when we finally decided to buy our present home on Oak Street in Florence.  We knew that we could rely on your assessment of the value of the property and the work that would be necessary to turn it into what we wanted.  We also knew that the builder your recommended, John Zieminski, would be right for us, and that has turned out to be exactly the case.

So, although it has taken us years of looking and, recently, months of hard work to get where we are now, we are finally here.  And we are quite sure that without your help and guidance we would not be.  We wish to thank you for all of this and we are especially happy that a real friendship has grown over the time involved.  It is always a pleasure to chat with you, to exchange ideas, and to hear your suggestions about what we are doing.

And–who knows–once we have unpacked completely, we may even keep up the tradition of coming to your Open Houses.
John and Wendy Field
From Northampton to Florence


We wanted to thank you again for all of your hard work and dedication to the successful sale of our parent’s home.  Having to choose a Realtor to represent my brother and me in selling our parent’s home was daunting.  Not only did we not have a clue about selling a house, the fear of not selling due to the market was present along with the emotions of needing to sell our family home.  A good friend recommended two Realtors.  You were one of them and are we glad we chose you!!

You immediately took over and walked us through every step!  Because we both worked full time and my brother resides out of state, you offered to complete so many things relative to the sale that I’m sure other Realtors would have left up to the seller.  You worked around our schedules, always provided thorough explanation of steps and certainly went out of your way for us even if it meant doing so outside of your workday.  You even played therapist when our emotions got the better of us!  Your advice was sound, the attention to detail great and your pricing right on!  You are a go-getter and have a passion for what you do.  I was amazed at how you took the house and us “under your wing” and made us feel like our sale was the most important one when I’m sure you had many others going on at the same time.  Your understanding of the market and a great strategy produced three offers within a day of the open house and a timely sale!  No small feat in this market!

You were excellent company, as well, and I feel lucky that a friendship resulted, not just a sale.  But as far as the realty business goes, as long as you are in the business, you will always be my Realtor and the only Realtor I would recommend to others!!  Thanks again, Nancy!
Marilyn Cahill (and Mark, of course) 


I’m here in my new home which is really a “dream-come-true” for me and much of the credit goes to you.

Before making a decision on selling my home, it was recommended that I consult with three Realtors.  The moment I walked into your office I felt very comfortable and felt no need to look further.  I never regretted that decision.  You made it such a positive experience.  Before I could ask the questions, you had the answers for me.  You always kept me informed, were quick to return phone calls, if something needed doing you were on the phone immediately seeing that it got done and simply put…you made it all so “easy”.

So now that my little dog, Sophie, and I are nice and cozy in our new home, I just want you to know how much your care and concern for us was appreciated.

I will never hesitate to recommend you to anyone selling their home.

Thank you, thank you, thank you.
Betty Scoble
From Northampton to Southampton


Nancy is one in a million!!  We first met her as the seller’s agent of the house we bought in 2005.  We liked her immediately and thought she was a wonderful, funny and knowledgeable agent, even though we were not working with her at the time.  When it came time to sell our house in 2009, we said that Nancy has got to be the one to sell our house!  Her knowledge of every aspect of selling homes made the process so seamless, so easy.  She understands the area, staging, marketing the house, every aspect of selling your home.  She is an excellent agent and friend because she loves what she does so much.  Nancy is honest, smart, funny, dependable and the most hard working Realtor we have ever met!  And we just love her.  She made what could have been a very difficult process easy and fun.  Her optimism knows no bounds!  We would recommend her to anyone.
Thank you, Nancy!
Kate and Mike Baur


I have worked closely with Nancy over the past fifteen years, closing many sales and purchases.  I have found her to be a tireless worker, diligently and professionally handling every phase of a transaction:  from market research to Listing requirements; from Offer stage to inspection dynamics; from pre-closing issues to closing requirements.  She then assists with any post-closing matters that arise.  Nancy has even met with town officials and boards to resolve building, zoning and health issues…always within professional and ethical bounds.  I would heartily and without reservation recommend her to any prospective Seller or Buyer.
Attorney Len Jekanowski


We have known Nancy since early 2000, and since then she has helped us buy and sell five homes, and there is no one we would rather have help us.  Nancy is not only the best real estate broker we have ever worked with, she is a wonderful friend and sounding board.

Nancy has tremendous in-depth knowledge of every aspect of real estate from listing to inspections to closing.  Nancy keeps track of every detail in the process, no matter how small, and is constantly on top of things.  She either knows the answer to a question right off the top of her head, or can get that answer in very short order.  If there are difficulties of any kind, Nancy knows how to work through them and keep everyone optimistic and on track.  The bottom line:  she loves what she does and it shows.

Most importantly, Nancy is a fabulous person to work with–she has boundless optimism, a wonderful sense of humor and first-rate honesty and integrity.  Buying and selling a home is the most complex thing most of us will do.  We can think of no one we would rather have in our corner than Nancy Merritt.
Ken Moore and Kerry Harling


Nancy is the best!  Smart, energetic, dependable–she knows the Valley and the hilltowns like the back of her hand.  She has a wealth of information about local resources with the technical knowledge of a building contractor and the panache of an interior decorator.  She made the task of selling our home of 20 years virtually painless and walked us through all the steps of buying another home with good humor and perpetual optimism.  We couldn’t be more pleased about the outcome, and we have Nancy to thank for getting us into our dream home!
Linda and Eric Byrne
From Florence to Worthington


We met Nancy while looking at a house she had as a listing.  After seeing the house and speaking with her, we decided to buy it, but before we could, we had to sell 2 condos that we owned.  We had put one of them on the market before we met her, and the agent we had did nothing with it.  We had Nancy take the listing over, and she sold it in about 1 week.  Then, when we put our other unit on the market with her, that one sold in just a few weeks.  She has a great personality and is very straight forward and knowledgeable.  We would recommend Nancy to anyone looking to buy or sell real estate.  She’ll work with you to get the results you want.
Stuart & Michelle Brisson
From Florence to Williamsburg


We met Nancy Merritt in March of 2005 and we quickly became friends, so much so that we invited her to our Wedding in July.

Nancy had a real challenge when she became our Realtor.  We had a very hard time finding a home, in my husband’s terms, “in his Comfort Zone”.  Nancy went over and beyond what any Realtor would do in a case as tough as ours, but she stuck with us and found us our dream home, which we purchased in December 2005.  Then she had the task of selling our home which she also accomplished one week before Christmas.  What a Christmas present that was!!!

The difference that Nancy makes is that she loves what she does and honestly cares about her clients.  She listens to what you want and makes sure that you are truly happy in your choice.  She is also a great sounding board.  Nancy is an extremely hard worker and handles every detail no matter how minor or major that is thrown into the mix.  She never seems to miss a beat.  She has an extreme range of knowledge from septic systems to wiring to chimneys and if she does not know something, she finds her answer in a very short amount of time.  She has an unlimited source of contacts.

Once you have given your property to Nancy you never have to worry about a thing.  She handles everything from listing your property to closing the sale.  You’re in the best hands you could ever hope to be in with Nancy Merritt


Lori and Tim Towne
From Florence to Westhampton, MA

Nancy Merritt has been my Realtor and friend since 1993.  She spent many hours giving me an extensive tour of practically every condominium in Northampton in 1993 to help me come to a decision about where I wanted to live.  She also sold one of my homes in Plainfield in 1993, and then again sold my Northampton condo some years later when I was moving to Brooklyn, NY.  Both sales were very satisfactory for both the buyers and myself.  When I decided to return to Northampton last spring, I went straight to Nancy, knowing that she would find the right place for me to live.  For Nancy quickly knows her clients’ needs and tastes, and she is most concerned that one finds the place in which one will be most comfortable and happy.  She is a wealth of information about plumbers, electricians, and all the other helpers that one may need when faced with a new property, and all calls of distress were responded to with calmness and a solution.  I highly recommend Nancy to anyone who is either selling or buying.  Her knowledge is priceless.
Jane H. Hovde
Northampton, MA


We were looking for a unique farmable property in greater Western MA or Southern VT for about nine months.  We dealt with several Realtors in sequence and with each, we were very specific about what we were interested in.  We “dismissed” several as they simply continued to show us what they wanted and not what we wanted.  We were thrilled to find Nancy as first and foremost a Realtor who “listened” as well as someone very knowledgeable about agriculture and the local farming communities.  She was also terrific at ferreting out possible sales not yet listed.  We bought our dream farm as Nancy was “on the job” as soon as it was listed.  As people who have sold 5 and bought 4 places in the last several years, Nancy was a “no nonsense” delight to work with.
Michael Kalagher and Anna Hanchett
MANDA Farm, Plainfield, MA
I decided, after the death of my husband, that a move to central or western Massachusetts to be nearer my family would be a wise one.  On a Saturday afternoon as I left my granddaughter’s house I spotted a real estate office and decided to drop in and inquire about what might be available in the Northampton area.  My inquiry was welcomed and I was shown to an office where I was shortly joined by a friendly and cheerful person by the name of Nancy Merritt.  I explained my situation and the type of housing (a condo) that I had in mind.  Nancy listened to my wishes and concerns and assured me that there would be something to fit my needs in my price range.  The following day we met for an hour or so before I returned to my home in Pennsylvania.  She was able to show me several units, gave me a tour of different communities to get a “feel” for what appealed to me as well as gave me a quick overview of the town, its amenities and surrounding villages.  During the several weeks until my return Nancy kept in close touch with me, emailing photo tours of new places on the market and the necessary information to help me “see” what was available.  On my next trip to Northampton Nancy had a list of everything that might appeal to me and we went looking.  She was very much in tune to what I wanted and showed only those places that met my needs.  When I made my decision to buy Nancy saw to every step toward the final closing, arranging necessary inspections, advising me on financial institutions to ease the process, and tips on reputable businesses that might be helpful to know.


I sincerely recommend Nancy Merritt as a knowledgeable, competent and friendly salesperson to any one from within the Northampton area or relocating from afar!
Norita Reynolds–a satisfied client
Fairway Village, Northampton


Nancy is a great person and Realtor to work with…she’s down to earth, trustworthy, and most importantly, she gets the job done.
Sarah from Conway


More testimonials to be added.


Diane Kwolek

Office: 413-586-9111 x105
Cell: 413-695-2246
Home: 413-527-9508

Diane grew up in Easthampton and graduated from UMass Amherst. A resident of Westhampton for thirty-seven years, she and her husband, Wally, raised three children there. She currently serves as president of the Friends of the Westhampton Memorial Library, a group that advocates for the library through fundraising and public relations.

As a homeowner and multi-family property owner in Easthampton, Diane has personal experience with the market. She can assist you with buying or selling either residential or investment properties. Living in a hilltown also has helped to broaden her knowledge of rural properties and to give the special attention needed to purchase where septic systems and wells are the norm.

When it comes to helping you locate the property of your dreams, Diane has the energy and enthusiasm to put her seventeen years of experience as a full-time realtor to work for you. If you are thinking of purchasing a home, call Diane now. She will explain the buying process and introduce you to the technology available to let you know about all of the new listings as soon as they become available.

When Diane lists your house for sale, she gives you a marketing plan designed to get you the best price for your home in the least amount of time. Call Diane to discuss the strategy that has worked well for her clients.

You can rely on Diane’s knowledge of the Northampton area as well as South Hadley, Goshen, Williamsburg, Southampton and Westhampton to help you.  Email Diane at